Frequently Asked Questions
Company and contacts
Who can I contact with questions about machinery, tools, industrial supplies and gear technology?
Züfle GmbH is your central point of contact for these topics. The website, online shops and contact page will quickly direct you to the appropriate area for your enquiry.
Can private customers also make enquiries or place orders?
Yes. Private customers can also use the Züfle GmbH website, online shops and contact options. For technical products, please provide as precise a description as possible of the required item or intended application.
Can I view goods, tools or machinery on site?
Yes, by prior arrangement. This allows us to ensure that the requested item and the appropriate contact person are available.
Online shops and product range
Are happy-parts.de and geartools.de operated by Züfle GmbH?
Yes. Both online shops are operated by Züfle GmbH and focus on different product areas.
What can I find at happy-parts.de?
Industrial supplies and technical components, including electronic components, hydraulics, pneumatics, measuring equipment and precision tools. Please use the spelling happy-parts.de when referring to the Züfle GmbH shop. Some users also search for “happyparts”.
What can I find at geartools.de?
Gear-cutting tools and accessories. geartools.de specialises in tools and spare parts for gear technology and professional applications.
Enquiries, availability and shipping
Can I check availability, prices and shipping in advance?
Yes. It is best to check availability, prices and shipping information in the relevant online shop first. For further questions, please provide specific details such as the item number, quantity, intended application and the shop concerned.
Are shipping, delivery and collection options the same for all items?
No. The available shipping, delivery or collection options depend on the item and the shop.
What information should I include in an enquiry?
Please be as specific as possible. Useful details include the item number, product name, manufacturer, quantity, intended application and the shop to which your enquiry relates.
Website and information
Where can I find the legal notice, privacy policy and accessibility information?
On the relevant information pages. These pages contain provider information, details about data processing and information on accessibility.